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Helmet Safety Recall
U.S. Consumer Product Safety Commission – Recall
Release Date: October 10, 2024
Release Number: 25-007
Reyhee Group Recalls Droyd Multi-Purpose Helmets Due to Risk of Head Injury; Violation of Federal Regulations for Bicycle Helmets
Recall Summary
Name of Product: Droyd multi-purpose bike helmets
Hazard: The recalled helmets do not comply with the positional stability, retention system, impact, labeling and certification requirements of the mandatory federal safety regulations for bicycle helmets. The helmets can fail to protect the wearer in the event of a crash, posing a risk of head injury.
Remedy: Refund
Consumers should stop using the recalled Droyd helmets immediately and contact Reyhee for a full refund. To receive a refund, consumers must cut the straps off the helmet and submit two photos: one photo of both straps cut off and one photo of the helmet and cut straps inside of a trash can. Send both photos along with name and address to Reyhee Group at support@droyd.com. Reyhee Group is contacting all purchasers directly.
Register for your refund at the bottom of the page.
Consumer Contact: Reyhee Group at 800-333-3729 from 9 a.m. to 5 p.m. PT Monday through Friday, email at support@droyd.com, or online at www.droyd.com/pages/safety-recall or www.droyd.com and click “Safety Recall” at the top of the page for more information.
Recall Details
Units: About 400
Description: This recall involves Droyd multi-purpose helmets for youth. The recalled helmets were sold in sizes medium (M) and large (L). The helmets are black, with black padding, black straps, and a black buckle. “DROYD” is printed on the back of the helmet. Model and serial number are located on the serial number label inside the helmet (e.g. “DHM000001” or
“DHL000001”)
Incidents/Injuries: None reported
Sold at: Online at Droyd.com from October 2023 through July 2024 for about $40.
Importer: Reyhee Group Inc., dba RGI Global, of Ontario, California
Manufacturer: Yongkang Xinhao Industry and Trade Co. Ltd., of China
Manufactured in: China
Recalled Droyd helmet – top view
Recalled Droyd helmet – back view with logo
Recalled Droyd helmet – side view
Example of photo with straps cut off from recalled helmet, rendering helmet unusable
Example of photo with straps cut off and recalled helmet inside a trash can, rendering
helmet unusable
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Please visit www.cpsc.gov/commissioners to search for statements related to this or other topics.
About the U.S. CPSC
The U.S. Consumer Product Safety Commission (CPSC) is charged with protecting the public from unreasonable risk of injury or death associated with the use of thousands of types of consumer products. Deaths, injuries, and property damage from consumer product-related incidents cost the nation more than $1 trillion annually. CPSC's work to ensure the safety of consumer products has contributed to a decline in the rate of injuries associated with consumer products over the past 50 years.Federal law prohibits any person from selling products subject to a Commission ordered recall or a voluntary recall undertaken in consultation with the CPSC.
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