Bought this thing brand new back in August and my son hasnt ridden it much. Today after 20 minutes of use it just quit. The battery is fully charged, the fuse is good, the lights work on it but it just doesn't work. Order number 3910. Tried calling droyd and no one is answering. Sent an email and haven't got a response yet but due to being peak season I'm sure they are busy. Hopefully they warranty it since it is within the 6 month period. My son enjoyed it while it worked. Good product, limited customer service. Aside from the limited customer service I'd give it 4 out of 5. Customer service if you are reading this please contact me via my phone not email at [****]

So yes, we received the unit gave it to our grandson The next day, he loves it upon driving it I noticed that the left rear wheel was wobbly upon further inspection. The axle is slightly bent from shipping. The axle flange is bent from shipping and the rim is not true, also the right front brake caliper is dragging. I’ve sent in warranty information and now it’s been a week and I’m waiting for a response as to what they’re going to do to repair or replace the parts so if you get this and actually do read it please get back to me. My phone number [****] thank you. Try to add videos of the damaged axle and flange apparently it’s not allowing me if you need to see this. Please get back to me and I will email it to you directly ; BKacher [****].

it’s a very good looking product I put it together when needed to be assembled had some trouble peeling the paper of the decals but overall it’s a very good looking product my grandson hasn’t tried it yet his birthday it’s on the 18th but I think he’s gonna love it

Small things need fixing but overall the kidos love it

Super quick, my six year old loves it.